Overview

Take the Diagnostic Test
Nuvista Performance+ General Section
(Page1 of 6)
Nuvista Performance+ Organizational Compass Section
(Page2 of 6)
Nuvista Performance+ Outsourcing Attractiveness Section
(Page3 of 6)
Nuvista Performance+ Outsourcing Benefits Section
(Page4 of 6)
Nuvista Performance+ Outsourcing Risk Appetite Section
(Page5 of 6)
Nuvista Performance+ Conclusion
(Page6 of 6)
Nuvista Performance+ General Section (Page1 of 6)

1. Please provide the details of the company












2. Select the Industry of your company

3. How long is the company in operation? (Years)

4. What is the total annual revenue for your business entity?(SGD)

5. How do you characterize the trend of Operating Margin over the last three years? (Chose both second and third option if applicable)

6. What is the total number of FTEs (Full Time Employees) at your business entity?

Nuvista Performance+ Organizational Compass Section (Page2 of 6)

7. Which of the following best describes the customer strategy for your business entity? (Select only one.)

8. Which of the following terms best describes the market conditions in which your business entity mainly operates? (Select only one.)

9. Does your organization use an enterprise resource planning (ERP) system to coordinate Non-Core value chain key business information, resources, and activities?

10. Which of the following best describes the structure of the Non-Core business operation with respect to your organization overall? (Check one box only.)

11. Regardless of whether your Non-Core operation is centralized or decentralized, has your organization adopted enterprise-wide systems or policies to standardize these functions?

12. Which of the following does your Non-Core Business entity regard as its top three objectives? (Select only one top-most priority objective)

13. Given the possibility of a feasible Outsourcing partnership, what is the level of Financial Spend you as a decision-maker are willing to commit?

Nuvista Performance+ Outsourcing Attractiveness Section (Page3 of 6)

14. Which of the following functions are Non-Core but Essential to your Business?

15. Rank on a scale of 0-5 your satisfaction level of the following activities on the below mentioned parameters? (0 being lowest and 5 being highest)

Standardized Hr Practices
Payroll Management
Recruitment Process
Supplier Management
Strategic Sourcing
Procurement Spend Intelligence
Erp System Management
It Infrastructure
Others

16. For the Non-Core Business Functions, which of the following best describes its role? (Select only one.)

17. To whom within the organization does your business entity's head of Non-Core Function report? (Select only one.)

Nuvista Performance+ Outsourcing Benefits Section (Page4 of 6)

18. Specify the degree of the benefit on a scale of 0-5 that can be experienced and realized by Outsourcing Non-Core Functions ('5' being 'maximum benefit')

Improve Company focus; focus attention on core activities
Free internal resources for other purposes
To Seek cost/efficiency/quality/performance/speed improvements
Share risks; reduces the risk in investment
Lack of access to more skilled human capital
Reduce & control Operating Costs by leveraging Economies of scale
Addressing the problem of managing hard to control functions
Achieve Organizational Improvements with outsourcer partner
Broaden Global Operational Reach
Improved performance level & Faster and higher quality service
Increase productivity; best of breed practices and tools in Non-Core functions become more available and better utilized

19. Rank on a scale of 0-5, (5 being the most vital), the importance of following factors while selecting and Outsourcing Partner.

Price
Outsourcer's Core Competency and Expertise in Non-Core Function
Outsourcer's Delivery on Improvements in Process Efficiency
Flexibility in Outsourcer's Contract
Outsourcer's Service Quality/Customer Service
Existing Relationship
Others

20. Which of the following best describes the system used in the Non Core Business Function process? (Select multiple system if applicable)

Nuvista Performance+ Outsourcing Risk Appetite Section (Page5 of 6)

21. Rank on a scale of 0-5, (5 being the highest risk), these risks/considerations that you may have considered during Non-Core Function outsourcing in your organisation.

Loss of In-house expertise/ Intellectual capital
Loss of Control
Loss of Flexibility/Dependency on outsourcer
Security of Data, access to confidential information
Need to manage outsourcer contract/non-compliance by outsourcer
Hidden Cost in the contract
Irreversibility of outsourcing decision

22. Chose Top 3 Risks /considerations that you may have internally in your organization.

23. What the systems and processes in place in your Organization to mitigate any internal potential risks (Select multiple in applicable).

Nuvista Performance+ Conclusion (Page6 of 6)

24. How often does your business entity perform formal reviews with the Non-Core Business Functional Department? (Select only one.)

25. Has your Organization has experience in implementing Outsourcing Projects in any functional areas?

26. What additional measures would you like to see included in future Assessments?

27. Please indicate whether your organization would like to discuss the any Process Improvement or Benchmarking Results to learn more about reasons for possible performance gaps.